Can customer do eyelash extensions when there’s hordeolum?

 

In the process of eyelash grafting, the eyelash artist will encounter customers with eyelash hair follicles that appear to be stylized, or there are protrusions on the eyelids. Now, Our Lash tell you what we know as eyelash vendors .

Consultant is met commonly very straightforward ask: I this kind of circumstance still can graft eyelash? Or another customer, who had eyelashes grafted, also developed a sty. Customers will ask: is my eyelash follicle this appearance because of grafting eyelash caused?

How do you give a professional answer?

What is a sty

First, you need to know what a sty is. Malt, weigh again needle eye, hordeolum.

Is the eyelash follicle near the sebaceous glands or eyelid gland acute suppurate inflammation. (I don't want to put the picture of sty, because it will cause discomfort. If you need to see the picture, please find it by Google.)

 

There are two types of styles: internal and external

 

01. Internal hordeolum

It is a blockage of the outlet of the palpebral gland on the eyelid, manifested in the conjunctival surface, causing chronic inflammation, leading to the appearance of granulomatous masses.

Unlike external hordeolum, internal hordeolum are aseptic inflammation without bacterial infection and are characterized by swelling of the eyelids and a foreign body sensation.

The most typical case is that there is no pain, no redness and only a palpable, dynamic mass (tumor) on the eyelid.

The condition that accompanies inflammation is called acute hordeolum.

 

02. External hordeolum

It is the acute suppurate inflammation of the sebaceous glands at the root of lashes, the initial eyelid margin was localized congestion and swelling, scleroma was formed after 2 ~ 3 days, distension pain and tenderness were obvious, scleroma was gradually softened, yellow pustules were formed at the root of eyelashes, and pus was rapidly perforated and drained. In severe cases, there will be chills, fever and other systemic symptoms.

 

The cause of hordeolum and the method of treatment

Causes: Unhygienic use of the eyes is generally caused by the decline of the ability to defend against staphylococcus after staying up late for a long time or the deterioration of physical functions (malnutrition, overwork or diabetes, etc.), the use of dirty handkerchiefs, hand rubbing or wiping of the eyes.

Treatment:

Where the hordeolum is small, it may sometimes be absorbed naturally.

In cases of large hordeolum, artificial injection of adjuvant corticosteroids is required, or surgical removal is performed.

In the case of acute hordeolum, antibiotics are first used to reduce inflammation.  (In older patients, the tumor should also be identified as a malignancy.)

So, the question is: can customers get their eyelashes grafted when their hair follicles are stinging?

Theoretically, it can't, but …Eyelash grafting is required during a sty, depending on the symptoms.

 

If the overall inflammatory response is severe, eyelash grafting is not recommended; If the inflammatory reaction is general and the customer insists on grafting, grafting can also be considered, but the key is that the customer must sign the informed consent to avoid accidents and disputes.

 

So, when a customer has a sty, you can give a professional answer.

It is best to dissuade customers from grafting, as this can increase inflammation and cause problems for customers and stores. However, if the customer insists on grafting eyelashes for special reasons, it is necessary to persuade the customer and sign the informed consent according to the situation.

 

That’s all. If you have any questions, you could contact with OUR LASH.

How to reply “Expensive Lash Extensions”

 

There are reasons for saying "cheap" or "expensive". As a lash artist, we should not let customers simply say "cheap" or "expensive". Be sure to understand what the customer is reading between the lines, what is the subtext behind the "price is too high", understand the subtext, will not misjudge.

Scene: you enthusiastically introduce the set meals, products and services of lash artists to the customer. When the price is quoted at last, the customer has two kinds of feedback.

Realizing: 'Sorry, this eyelash is so cheap.'

 Customers who say your eyelash extensions are cheap may have the following two psychology. First, they really think your price is cheap, but such cheap eyelash may make her feel unsafe.

Second, she thinks your price is expensive, so she deliberately says it is cheap, which is often driven by the strong sense of self-esteem of the customer.

 

 Situation 2: "Huh? That's a bit expensive."

Customers who say your eyelashes are expensive may have the following three psychology.

First, the price is higher than that of another shop, but the quality and service of eyelashes are really distinctive.

Second, she has not experienced the products and services you introduced, or do not know much about it, so want to think about it, is also the performance of insecurity;

Third, you introduce the customer is single grafting, in fact, she wants to flower grafting.

As a lash artist, when the customer says "cheap", it means that the possibility of a deal is very low. When a customer says "expensive," he is trying to find out where you are. In other words, there is still a chance of a deal.

Since the customer said that there is a possibility of transaction, it means that there is a subtext behind the "expensive". When the eyelash artist understands these subtexts, the transaction rate may be greatly improved.

 

Subtext one: The price is a little higher than that of the other place, but the quality and service are really unique

Generally speaking, customers have the habit of shopping around, so when customers say that “Expensive Lash Extensions”, it is not a casual statement, but before this has gone to other shops around the experience. However, at this point in time, she finds the quality of the products and service of your eyelash store good on the one hand, and the price is too high on the other, so it is difficult for her to make a decision. In fact, think from the customer purchase stage, at this time the customer has included your eyelash store in the "evaluation and selection" stage.

As the lash store, at the critical moment of customer evaluation and selection, it is necessary to have a clear understanding of her selection criteria, strengthen product advantages, technical features and service quality, weaken the price, and compare the products, technologies and services of competitors until a deal is reached.

Subtext Two: She don't know much about the product or service you are introducing, so she want to think about it again, which is also a sign of insecurity

Obviously, what customers care about is not the price, but the product and service. "It would be embarrassing to decide to buy something and then find out you made the wrong decision," she says to herself. We can collectively refer to these unexplained concerns of customers as negative consequences. The customer does not speak out their concerns (negative consequences) directly to the lash artist. However, it does not mean that the lash artist can ignores these factors. Another way to think about it, if you can directly remove the negative consequences of the customer's thinking, then, she will be more motivated to make a decision to buy on the spot, the possibility of a deal will be greater.

Subtext Three: You're introducing a single graft to a customer, but she wants a healthy graft

Customer A experienced it for the first time when he came to the store. The lash technician introduced single grafting according to the standard procedure, but the customer asked: can your grafting guarantee that it will not hurt the eye skin and make the eyeball allergic? Then the lash artist keeps avoiding the topic, because the lash artist is not sure whether a single grafting is necessarily a healthy grafting.  (After all, in the experience of the lash aritst, there have been allergies.)

At this time, in view of the customer's doubts, we need to dispel, how to answer?

Prerequisite: Do not commit 100%, because eyelash glue, private label lash extensions , grafting techniques, disinfection procedures, customer skin sensitivity and other nodes can cause allergies or damage to the eye skin, so need to circumvent tactics.

Answer:

First, our grafting technique is a single 1.5mm away from the root, grafting because of a safe distance, so even if the false eyelash become tilted root, will not be tied to your eyelid;

 Second, every eyelash technician here has been trained professionally for 6 months, and everyone's techniques are unified to ensure that they are responsible for every eyelash.

 Third, we use low smell SKY lash glue without solvent, as long as you are not allergic skin, it will not cause harm to your skin, and the firm degree can be maintained in 40-60 days.

 In addition, if you do not know whether your skin is allergic, we can help you to do a skin allergy test before grafting, if the test result is allergic, we have two options, one is not grafting, the other is to use our non-sensitive glue.

 I think that after saying that one, two, three or four, the customer will no longer have any problems with health grafting, you can deal.

Expensive is just excuse for customers. Make clear the subtext behind, is to dig out the real needs of customers, when we combine the needs of customers with their own store products, words will naturally come out, the concerns of customers will not exist.

The premise is that every lash artist should know whether their products, techniques and services can help customers solve these problems.

What are magnetic lashes? Q&A from lash vendors

 

Due to the Covid-19 corona virus situation, many lash stores are in lock down, for customers who’re used to do eyelash extensions every 1-2 months are gradually turns to strip lashes, because strip lashes don’t need professional handling and can be used every day.

Strip lashes have adhesive stick lashes and the magnetic lashes, which are becoming more and more popular during these days.

Today I’m going to talk about magnetic lashes.

1.      The generation of magnetic lashes

The first known magnetic lashes are created several years ago, but it’s not widely sold by retailers because a company registered a patent, however the magnetic lashes are two pieces of each lash, each side have one piece of magnetic and when put on lashes like a sandwich, so it need skills to wear and not easy to apply, also not so soft as glue lashes, so after a short period the 1^st generation of magnetic lashes cold.

Then the 2^nd generation of magnetic lashes comes out- Quantum soft magnetic strip lashes, this time they sell with an applicator that makes the two pcs easy to stick together, and soft magnets also makes it much comfortable to wear, however the high level handling skills needed stopped many consumers, so the 2^nd generation cold again.

The 3^rd generation is what we’re selling now, with several pcs of small magnets on and also need to be used by magnetic eyeliners. It’s the light of magnetic lashes- easy to handle, soft and cuttable, also the small pieces of magnets make the lash more comfortable and easy to adjusting.

 

2.      The safety of the magnetic eyeliner

Many customers ask about the safety of magnetic eyeliner, of course it’s safe, each makeups have to pass many testing before it come to the market, also like Our Lash magnetic eyeliners all have the MSDS sheet for checking, when pick up ingredients our technical team focus on choosing the vegan materials as well as low irritation materials to make it vegan and safe.

According to different demands, we also establish two different kinds: one is with glues& iron powders inside so it can stick the lashes and your eyelid firmly, and with a bright light; the other one is a pure magnetic one, more iron powdered involved and have strong attraction, more easily to remove and also have a matte light. You can choose the one suit your request in different occasions.

3.      How to choose magnetic eyeliner lashes?

Knowing the above trust you already know well about magnetic lashes, other than different quantity of magnets, there’re also as many styles as common strip lashes you may use before: Real mink, faux mink, natural looking, dramatic looking, party style, daily style…

Choose the famous brands or produced by formal lashes vendors, you can get beauty and safety at the same time.

However we’re not saying you don’t need eyelash extensions any more, compared with lash extensions, the magnetic eyeliner lashes can be used as a supplement during your “no lash extension” days.

Right Opening Line to A New Eyelash Extension Customer – From Lashes Suppliers

 

Dear lash artists, is the first thing you say to a new customer when they come in the door appropriate? Do you remember, in order to be polite, are you used to this kind of opening line?

"Hello, welcome!"

"What would you like to do today?"

"How can I help you?"

These statements are very common, but do these opening lines actually benefit you as an eyelash artist?

If the customer is interested in doing lash extensions, she ends up choosing another lash store (maybe right next door to you!) because the lash artist fails to attract her. Isn’t it a pity?

Then, let's talk about how to attract customers' attention in a short time.

01.   Simple and clear, highlight the brand of the store

Here's a very simple example:

"Hello, welcome to Our Lash!"

This sentence has a brand suffix compared with the "Hello, welcome" you often hear, but it can make customers have an impression of your eyelash store and brand. This kind of publicity method is very direct, very real, the customer is personally on the scene, hear with his own ears, the brand impression naturally also deeper.

Of course, the customer may not make an immediate decision after hearing what you say. She may well go to the eyelash store she prefers. However, if the customer's experience is not as good as they expected, they are more likely to consider moving to another eyelash store. At this time, the eyelash artist's sentence "Welcome to Our Lash store" can come into play.

 

02. Give them a reason to stay

Now the eyelash extension is very hot, the market is very competitive, plus customers are always smart, do not forget to shop around. So it's crucial to capture the customer's heart. But how do lash artists express and do so as to firmly grasp the hearts of customers?

 

1) The introduction of products/services should be "new"

When we say "new", we mean that when introducing a product or service, we don't forget to emphasize the updated or changed parts of the product or service.

Why mention "new"? Because most people are easy to be interested in new things, if the lash artist can highlight the key points and describe the new and strong products, technologies or services in his or her store, customers will be more likely to "buy your product". Emphasize the features of the product and enhance the impression of customers.

If the product or technology is not completely new, but rather innovative, you can say something like: "This (eyelash/grafting technology/grafting product) is similar to X, but with some innovations and improvements on X."

After listening to the introduction of a lash artist, customers will naturally come to the conclusion that this is something new or innovative in some way. Guiding customers to generate such ideas can deepen customers' impression of the products, technologies or service norms provided by the stores.

 

In addition, it should be noted that if the customer has some mistakes in understanding or does not agree with what you say, the lash aritst can choose to identify and guide her first, rather than rushing to deny her and make her feel lose face. This will make the communication more pleasant and harmonious.

 

2) If there are activities, explain them clearly

"Our eyelash wholesale shop is doing some activities!"

When it comes to activities, words like "discount" come to mind. But with so many events on the market, customers may be numb to the word "event." Therefore, in this case, we must clarify the advantages and characteristics of the activities, highlight the special features of the activities of the eyelash store, emphasize the highlights of the activities that are different from other stores, and really catch the attention of customers.

 

3) Emphasize the number of activities, the date, create a hot atmosphere.

Here's an example:

A lash brand launched a reward activity, a limited time to grab 7 "free opportunity to experience eyelash services". As soon as this activity was launched, the response of customers was very strong. During the activity, many customers specially set alarm clocks for this purpose, in order to get stuck and grab a spot. The event received a warm response, no doubt because it highlighted both the "limited quota" and the "activity node". In order not to miss such opportunities, customers will naturally actively participate in the activities. This will naturally drive the flow of the lash shops.

 

A good beginning is half the battle, and a good opening can leave a better and more lasting impression on your potential customer. Even if she doesn't this time, she may remember you the next time she wants to get lash extensions.

 

How to make the young lash artists in your lashes store more responsible?

 

It may be widely believed that young people nowadays lack initiative and responsibility, but it is their lack of social experience and work experience and in the process of communicating with her, it is more because we lack patience and carefulness. As a factory of wholesale lash products, we have some experience to communicate with young work mate.

Let's start with an example:

When the store manager saw Linda's list of customers on Friday morning, he almost blew her top.

Shopkeeper: Why did you only collect the total number of customers for one week? When I got off work yesterday, I told you I would collect the total number for a month.

Linda: I heard it was a week

Shopkeeper: I clearly said a month, I clearly remember you said "I know", but now it became me not clear. Well, even if I didn't make it clear, if you're not clear about the requirements, should you ask me?

Linda said she was speechless and went to sort out the customer summary.

Linda's problem: She didn't realize that she had a problem with her work attitude and didn't make any effort to correct it. In fact, what she should do is to accumulate work experience, improve his skills and related work ability.

The store manager's problem: Is the work arrangement clear enough and does the eyelash technician understand the specific requirements? Are you patient enough to communicate? Is the explanation not clear enough to lead to the lash artists can use the excuse?

So, how to make a post-00s lash artist more responsible?

 

01. Keep the lash artists busy

Whether the store manager's work arrangement for all the lash artists is reasonable determines whether a lash artist is busy or idle.

If only a few customers are received by appointment every day, or temporary customers are arranged according to the gap, the working time of the lash artist seems to be very busy in the overall time period. However, in fact, if there are many gaps, the lash artists will have more leisure.

In addition, this sudden "leisure" will make the lash artist do not know what to do. Because she has been used to being arranged by the store manager, no one arranged work, will feel very "idle", this idle time will be wasted. Therefore, to keep lash artist busy, especially those born after 2000 or who have just entered the eyelash industry, they need to arrange their "free time" in advance, and then conduct assessment at weekly meetings. (They don't know how to arrange themselves, so they need to be managed and arranged by the store manager)

For example, when two eyelash artists are idle at the same time, they ask each other to practice the service process and sales skills.

When one lash artist is free, she is required to tidy up the ciliary bed, articles and clean up the local hygiene.

The new lash artist needs to be familiar with the shop process, sales techniques, reception etiquette and so on.

02. When communicating tasks, clarify job requirements

For example, in the case of the store manager, as a store manager, she should not blindly blame the lash artist for not listening and acting carefully. Then, when confronted with similar things in the future, Linda may still talk back and do not work diligently.

So, the problem comes, how to prevent and deal with the problem of the lash artists do not work hard?

1) When communicating tasks, make clear the goal, standard, time, responsible person, and reward and punishment measures.

2) When assigning specific tasks, do not leave loopholes for the lash artist, nor give them an excuse for not working diligently.

Specific description can use numbers or accurate description, such as tomorrow before 5 PM, complete 3 return visits, ensure the accuracy rate of 90%, etc.

3) For the lash artist who does not work diligently, she can be asked to dictate and repeat the task just given after the assignment. This will make sure she remembers what she needs to do and doesn't make excuses or arguments.

03. Trust lash artists unconditionally

Trust the lash artist unconditionally, because they are also positive and willing.

It depends on how the store manager can motivate them. If you trust them unconditionally, they will trust you, because trust is mutual. With this trust premise, it is necessary to recognize the idea of the lash artist first when communicating with tasks or dealing with things. Then, it is important to let them know that their position in the store is very important. For example, although you have just arrived in the store not long ago, you are the store's reception person. Or, you've only been here for three months, but you've already got a lot of good reviews from your customers and are already a mature lash artist.

Many young lash artists seem to be very proud, but as long as they grasp their psychological characteristics, follow her mind to communicate and assign tasks, give them a step down at the appropriate time, give them a face, then it is possible that the next time she will make you surprised by her growth.

 

It is not difficult to communicate with young lash artists born after 2000. The difficulty lies in the mentality adjustment of communication, the good attitude adjustment, the understanding of the personality characteristics of each lash artist, and the improvement of store management according to the methods mentioned in the article. I believe that the team management will get better and better.

 

Magic Eyeliner Pen for Lashes – From Eyelash Supplier

 Yes it’s magic Eyeliner pen for lashes, you may also know it as power liner, but did you ever tried it before? Because it’s being more and more popular and preferred by customers, today we’ll introduce it to everyone.

1.      What’s Magic eyeliner pen for lashes?

Just as its name implies, it’s eyeliner. However it’s not only eyeliner because it’s magic and powerful. Magic because it can stick false eyelashes on your eyes, and power means it can stick very strong, as we tested.

Someone may contradict that: I already have very good eyelash glues, why do I need the power eyeliner?

First the eyeliner is pen shape, simply easy to use;

Secondly, it can save you money. A power eyeliner pen= 1 eyeliner +1 lashes glue.

The third, when you apply glues to the lash bands you’ll have to wait until it’s dry, all it may ruin your makeup, but the power eyeliner don’t need that, you can draw eyeliner and put on your lashes immediately, it saves you time.

The most important, do you have red glue? Or blue? Yellow? Green? No, you don’t. But the power liner can, you can wear color lashes with color eyeliner when you go to a party, how cool!

 

2.      What advantages of the power eyeliner have?

The inside of the tube uses 58 tubes of water supply lock, breakthrough liquid supply technology makes it able to draw 80 meters uninterrupted, also there’s a ball inside, It has the function of stirring evenly, Prevent liquid solidification, so remember to shake it before use to make the ink flow.

The tip of the pen is only 0.1mm, you can use it to fill in the gap of your eyelashes as well as draw eyeliners, the curing film factor makes it able to dry within 3 seconds.

It’s also waterproof; Oil proof, Paraben free, Latex free and can keep 25 hours without smudge, flake or budge. It’s very safe for daily use and also easy to remove.

 

3.      How to use it?

Can you draw eyeliner with a liquid pen? Then you’ll be able to use this magic power eyeliner:

Shake before use and then draw as what you usually do with your eyeliner, then put on the eyelashes with hand or tweezers and press slightly to make your false eyelashes and your eyelid close together.

Remember to cover the caps after use every time, or next time when you use it’ll be a dry one.

4.      Is it vegan?

Some customer may ask if the magic eyeliner is vegan. Yes definitely it’s vegan and sensitive free. Contact Our Lash to get the detailed ingredients you’ll know how vegan it is!

Also the tube of the pen is made of carbon shell, can be recycled and reusable. When we test on new products we’ll always keep in mind that to protect the environment, sustainable development is our own responsibility

 

Wholesale magnetic lashes and wholesale magic pen price is extremely cheaper than you expected and with low MOQ can be added your private logo on, use it or sell it both will be a good choice for you! Contact Our Lash for more details please.

 

Use this coup, eyelash extensions customer will become loyal - from Lash suppliers

 

Yes you may already know the point-to be friend of your customer. To be a friend of customers, make a breakthrough in emotion, profession and service, solve customers' problems 100% and make a deal with intention customers 100%.

Standing in the customer's point of view, to solve the customer's problem, the customer will regard the store as a VIP. Customers buy services is to buy a feeling, while shops sell services is to sell interests. Through professional technology, service and emotional communication, customers can feel that consumption in the store is a feeling of happiness, and such customers will have a high loyalty.

Then, how to become friends with customers let the store becomes the customer's VIP?

01. Transpositional consideration and regard customers as friends

In practical work, eyelash shops need to maintain the awareness and habit of addressing customers' needs, and provide customers with professional technologies and high-quality services. Eyelash artists need to change the "task" in their mind into "help", treat customers as friends, and enthusiastically, thoughtfully and fully solve the problems raised by customers in the process of service and sales.

When helping customers solve these problems, customers will have more trust in the store, and more purchase desire and referral.

For prospective customers, when introduce member cards or other items, you need to do the following three things:

1) After customers make purchase decisions, they should pay attention to the conversion efficiency.

For example, the second time the customer to the shop after the eyelash is still satisfied to buy a $500 card, before payment she found her cash is not enough and didn’t take a bank card. Be sure to ask the customer to pay a deposit of $100 in advance, otherwise the customer may not want to apply for a card the next time when they come to the store.

2) Keep communication with customers at any time, so that customers feel our sincerity

Before and after the customer pay for the card, do not appear obvious attitude change, still must adhere to the warm service and communication. In general, eyelash artists may neglect the service process after customers buy the card, and some customers may return the card.

3) After customers buy the card, they should maintain their enthusiasm for work

For the old members of the store, especially those who may buy the card for half a year or more, the lash artists should not think that the service is not positive or enthusiastic if the customer does not have more consumption potential.

On the one hand, customers may want to renew their cards after six months.

On the other hand, customers have experienced excellent service in the past six months, and they will be willing to share the store with their friends.

02. Solve customers' practical problems

Lash artists' technology is also unstable, may be the technique, may be eyelash glue......When the customers' grafted eyelashes appear sticky, crooked root, or the shape is not good, or the eyes are red and swollen, the store should try its best to help customers solve the problem. For example, customers did not follow the nine points for attention after grafting, and their eyelash extensions fell off because they habitually washed their faces that night and adhered to water, or they habitually used an eye mask when they went to bed at night, resulting in deformation of eyelashes and other common problems. The store should explain the reason to the customer in the first time and guide the customer to solve the problem.

If the result is caused by the customer's own reasons, the store can consider charging or free, which needs to be considered comprehensively according to the customer's consumption situation and the store's own cost.

If the result is caused by the lash technician of the store, the store must apologize first and arrange free repair as soon as possible.

Regardless of the reasons of the store, or the customer's own reasons, we must solve the actual problems for customers in the first time. In this way, customers will appreciate the efforts of the store and leave full gratitude and trust.

Our Lash is one of the best lash suppliers who pay much attention to after services.

03. Provide customers with new ideas to solve problems

The customer may come with a picture and ask the lash artist if he can do it in this style. However, according to the experience of the lash technician in the store, the shape on the picture is not suitable for the customer. The style may not be able to be made by oneself or the hand shape is not suitable for the customer.

So, at this time, it is necessary to put forward new ideas to solve the problem for the customer. As mentioned above, it may suggest the customer to try cute eyelashes according to her eye type, or recommend a different kind of lash style that the lash artists are good at.

 

"To solve the problem, the most important thing is to get the trust of customers. Only with full trust of customers, the transaction rate can be continuously improved, and the transaction rate of intention customers can even reach 100%.

80% of customers don't know exactly what your store offers

 

This is Our Lash .

According to the 80-20 law, 80% of the sales revenue of the store is contributed by 20% of the loyal members. The remaining 80% of your customers may not know exactly what you have in store. Therefore, as a manicurist and eyelash technician of the store, they have to repeatedly tell 80% of the customers that there is ABCDE… these services in the store.

The so-called extreme, is to do simple things repeatedly, again and again, take the trouble to do.

It's not about trying to please your customers

It's not about pushing a stored value card to a customer

It's not about dealing with the negative.

It's just for you to tell the customer what's on offer in the store

Is this difficult? I think the difficulty factor is almost zero.

So, if you're a newbie, bad at communication, and afraid to push the member card, be brave enough to do this simple thing.

 

A case study from a store:

Today, I did an LCN nail-top care, and I am glad that the first time I guided the customer to do high levels care, it was successful. Originally it was just a simple repair, I briefly introduced several packages of nail care, and the customer agreed without saying much, so I understood that some products should be brave to introduce, and some customers do not do it just because they do not know that there is such a project.

This is a beginner's attempt.

Summary of successful experience, on the one hand, can increase confidence; On the other hand, you can reflect on yourself.

Here's another example

If your shop has manicure, eyelash, hair removal and other projects, when a novice (may be a manicurist, may be an eyelashes artist) does not know what to say when serving customers, at this time you can introduce the shop's nail set, eyelash set, hair removal activities, maybe customers will be interested in which project.

What if the customer is interested and the novice can't talk? Simple, look for store manager or store senior shop assistant to communicate.

That's the opportunity to sell.

"From the perspective of the store, we always suspect that novices do not know how to communicate and sell; Standing in the perspective of a novice, I always feel that I don't know how to find a topic, then today's theme is to tell you a simple truth: do simple things repeatedly, do them again and again, is to do things to the extreme.

This will improve the communication and sales of the store.

Also if you’re the owner of store, please also remember that 80% of the customers may not know what your store offers, so there should be an obvious advertising board showing all of the services you offer, then even the employees didn’t introduce well, customer still know you can do that.

 

OURLASH is an eyelash extension suppliers korea , and a false eyelash manufacturer . Let me know if you need any help.