Customer: do
your eyelashes really last 40 days?
A:
yes, my eyelashes can stay firm for more than 40 days
B: I'm
not sure about that. It depends on the specific situation
C:
yes, please take a seat and I will look for a professional hair stylist to
introduce it to you
D: hello, we
adopt Japanese style grafting technology, the firmness cycle is generally 40-60
days, the specific time depends on your eyelash condition and daily living habits.
You can first fill in a questionnaire about your eyelash condition, and I will
give you specific analysis
When
answering the customer's question, the lash artist should not reject or refute
the customer at the first time.
Next, the
direction of the answer mainly focuses on three aspects: product, technology
and service.
01
Product
advantage
Eyelash
products mainly include eyelash glue, false eyelashes, removing cream/gel,
cotton swabs, etc. These products are difficult for customers to get in touch
with in daily life. Only when they come to the store to apply eyelashes, can
they know a general situation from the mouth of the eyelash beautician.
The most
important thing customers care about is whether the products are safe or not.
Which
product works better?
Will it hurt
your eyes?
What are the
prices respectively?
In view of
these, the lash artist can summarize several appropriate and reassuring
keywords to answer in her daily work. Usually, the customer will not ask too
many detailed questions, because he does not know much about eyelash products.
Reference
words:
The glue
used in our shop is healthy, high firmness, no solvent, no irritation, no smoke
eyes, quick drying and anti-allergy. You can rest assured that most clients
here are old customers.
The
store chooses eyelash glue with high firmness, and the firmness period of glue
is 40-60 days, which is the basic guarantee of lasting grafting.
02
Technical
advantages
The
customer understands the products selected by the store are in good condition.
Next, the customer shall be informed of the technical situation of the store.
Reference
words:
Our shop uses
the Japanese single grafting technology, 1.5 mm distance from the root, and
with root trenchant root to take care of each root eyelashes fastness, no
adhesion, no winding, no askew, eyelashes symmetrical from left to right, after
that eyelash distributed evenly on both sides, each lash artist here are trained
in the classroom through constant practice, any technology does not pass the
solution will not be allowed to do lash extensions for customers in our store,
so you can rest assured, don't have this concerns.
High quality
technical products, coupled with professional grafting technology, can ensure
the grafting firmness, double guarantee.
Here I
would like to recommend you our Private label eyelashes, you could print your own logo of your store on the back
card, also we could make private label glues, tweezers, brushes, eye pads and
so on, imagine all your artists are in uniform dressing and use all your own
brand lashes & tools, it will make your store looks more professional. And
this will not cost you much, we have low MOQ limit, we’re Ourlash lash factory, only make
the high quality eyelash extensions.
03
Service advantages
After the
eyelashes are grafted and all links are checked, the lash artist tells the
customer how to protect the grafted false
eyelashes, that is, the precautions after the grafted eyelashes are
guaranteed.
Reference
words:
After
grafting, do eyelash care work will be helpful on extending eyelash firmness.
In daily
life, avoid to pull eyelash as far as possible, avoid to use oily discharge
makeup things, do not rub, when cleanness eyelash, follow the eyelash directions
and gently cleaned.
By doing
this, the eyelashes extensions will
last longer and the real eyelashes will not fall off easily.
Only when
eyelash firmness is explained from three aspects of product, technology and
service, can customers be convinced, and the professional quality of eyelash
stylists is more recognized and shops are more trusted.
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